Privacy Policy.

Who we are

Animal Relief Network (“Animal Relief Network,” “we,” “us,” or “our”) is a 501(c)(3) public charity based in Austin, Texas (IRS EIN 33-3924217; Texas Nonprofit ID 805941067). We support and sustain charities that provide essential aid to animals and wildlife, and we help donors plan their charitable gifts.

This Privacy Policy explains how we collect, use, share, and protect personal information when you visit animalreliefnetwork.org (the “Site”), contact us, make or plan a gift, or otherwise interact with us by email, phone, or text message. By using the Site or providing information to us, you agree to the practices described here.

Information we collect

Information you give us

We collect information you choose to provide, including when you email or call us, ask about a gift, join our mailing list, or work with us on a planned gift. Depending on how you interact with us, this may include:

• Contact details, such as your name, email address, phone number, and mailing address.
• Gift information, such as the amount, type, and date of a gift, any designation or restriction you request, and the assets involved.
• Planning information you or your advisors share with us to structure a gift, such as details about a trust, estate plan, donor-advised fund, or complex asset.
• Your communications with us, including the content of emails, messages, and notes from calls.
• Your preferences, such as how you’d like to be recognized, whether you prefer your gift to remain anonymous, and which communications you want to receive.

Information from others

We may receive information about you from third parties you authorize to contact us, such as your financial advisor, attorney, accountant, or the sponsor of your donor-advised fund, and from partner organizations when you ask them to connect you with us.

Information collected automatically

When you visit the Site, our hosting and security providers automatically process limited technical information needed to deliver and protect the Site, such as your IP address, browser and device type, the pages you request, referring pages, and the date and time of your visit.

The Site does not use advertising cookies, analytics trackers, or social media pixels. Our hosting and security provider may set strictly necessary cookies to protect the Site against abuse, and those cookies are not used to track you across other websites.

Content from other providers

The Site loads fonts from Google Fonts. When your browser requests these files, Google receives your IP address and basic browser information, as described in Google’s own privacy policy.

How we use information

We use personal information to:

• Respond to your questions and requests.
• Process, record, and acknowledge gifts, including sending written acknowledgments for your tax records.
• Plan and administer gifts, and carry out any designation you request, including grants to partner organizations.
• Send updates and information you have asked to receive, such as our mailing list.
• Maintain accurate donor and financial records and meet our accounting, audit, and reporting obligations.
• Comply with laws and regulations that apply to charities, including IRS and state requirements.
• Operate, secure, and improve the Site, and protect against fraud, abuse, and security incidents.

Our donor privacy commitment

Donor trust matters to us. We make these commitments to every donor:

• We do not sell, rent, or trade donor names, contact details, or giving information.
• We do not share our donor list with other organizations for their fundraising or marketing.
• If you ask to remain anonymous, we will not publicly recognize your gift.
• If you designate a gift to support a particular partner organization, we will share your name or contact details with that organization only if you ask us to or give us permission.

How we share information

We share personal information only as described in this policy:

• Service providers. We use trusted providers for services such as website hosting and security, email, and document storage. They may process information on our behalf only as needed to provide their services and are expected to protect it.
• Your advisors and representatives. When you ask us to, we share information with your financial advisor, attorney, accountant, trustee, or fund sponsor to complete or administer a gift.
• Legal and regulatory requirements. We may disclose information when required by law, regulation, subpoena, or court order, or to government agencies such as the IRS. Charities must report certain contributor information to the IRS, which does not make contributor names and addresses public for public charities.
• Protecting rights and safety. We may disclose information when we believe it is necessary to protect the rights, property, or safety of Animal Relief Network, our donors, or others.
• Organizational changes. If we merge with or transfer our operations to another charitable organization, donor information may be transferred to that organization, subject to this policy.
• With your consent. We share information for any other purpose with your permission.

Text messages and mobile information

If you give us your mobile number and agree to receive text messages, we may contact you by SMS about your inquiry, your gift, or updates you request. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Payment information

We do not collect or store payment card or bank account numbers through the Site. Please do not send full account numbers, Social Security numbers, or other sensitive financial identifiers by regular email. If a gift requires sensitive information, we will arrange a secure method with you or your advisor.

Data retention

We keep personal information for as long as needed for the purposes described in this policy. Gift and financial records are kept for as long as required by tax, accounting, and other legal obligations. When information is no longer needed, we delete it or keep it only in a form that no longer identifies you.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, and the Site is served over an encrypted connection (HTTPS). No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

• Communications. You can stop receiving our emails at any time by replying or writing to us, and you can stop text messages by replying STOP.
• Access and correction. You can ask to see the personal information we hold about you and ask us to correct it.
• Deletion. You can ask us to delete your information. We will honor your request unless we need to keep certain records, such as gift records required for tax and legal compliance.
• Anonymity. You can ask that any gift remain anonymous.

Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below. We may need to verify your identity before responding.

Children’s privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

Links to other websites

The Site links to websites we don’t operate, including those of our partner organizations. Their privacy practices are governed by their own policies, and we encourage you to review them.

Visitors outside the United States

Animal Relief Network is based in the United States. If you contact us or use the Site from outside the United States, your information will be processed in the United States, where privacy laws may differ from those in your country.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page. If we make material changes, we will take reasonable steps to let you know.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Animal Relief Network
3800 N Lamar Blvd., 2nd Fl, Ste. 200
Austin, TX 78756
Email: [email protected]
Phone: +1 (512) 655-3251